KhedmetCom is an enterprise platform that automates the field service management process with streamlined workflow for service organizations and providers to deliver better service to customers using suite of tools and mobile apps.
KhedmetCom is an enterprise platform that automates the field service.
With a visual scheduler, schedulers and dispatchers can view customer requests , create, assign, dispatch, update, and reassign jobs based on various filters including customer preferred schedule times,... Read More
A simple, easy to use app native and cross-platform mobile App that can run on iPhone, iPad and Android for technicians to view their daily work and schedule...Read More
With Service provider portal , service managers and stockholders can view in real-time work through jobs monitory dashboard showing jobs in progress on Map us,...Read More
Automating customer requests for service and life cycle throughout scheduling , Technician assignment and Jobs completion...Read More
Using platform map services integrated with Google Map API allows tracking of technicians travel time and real-time route to job locations in conjunction with a visual scheduler...Read More
Using the platform advanced analytics and reporting, service executives can view service metrics and KPIs to measure service quality, total jobs completed, top customers by revenue, first time fix rate, Read More
Customer Retention Ratio Increase
Customer Repeated Business Increase
Staff Changes - Reduction in Staff Turnover
Increase Service Profitability
Identifying Trends & Ease to Operate in New Markets
Go to Market Strategy Improvement
Improve Overall Operation Efficiencies
A simple, easy to use app native and cross-platform mobile App that can run on iPhone, iPad and Android for technicians to view their daily work and schedule. My work screen can be used to view upcoming jobs on calendar or map where technician can start a job , get directions, check in once arrived at location , take notes through comments and pictures , and receive signature confirmation from customer that job is complete.
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